Syztem your AI team

For Australian businesses that run on bookings and jobs

The AI-powered business system, set up and run for you.

We set up an AI team that answers, follows up, books, invoices and asks for the review — so the next step happens without you pushing it.

We map how your business runs, configure it, test it with you and keep it running. You approve the rules; only the exceptions come to you.

From A$29 per month inc. GST · no set-up fee
Buy now

No lock-in  ·  30-day money-back guarantee

TA Tash · Syztem.ai Answering now · 24/7
THIS IS THE ACTUAL SYSTEM. RING IT. Hi, you’ve reached Syztem. I’m Tash, the AI receptionist, so you’re hearing the product right now. What can I help you with? What does it cost, and how fast can I start? Ask her anything price, set-up, what it does, how long it takes
Start test call 0485 032 092  ·  answers in one ring
63%of businesses take more than an hour to reply to an enquiry¹
31%of customers took their business elsewhere after one bad experience²
6.9 dayslate — the average Australian small-business invoice³
2 in 5Australian small-business owners say admin gets in the way of running the business⁴

Market data, not Syztem results. ¹ Harvard Business Review, “The Short Life of Online Sales Leads”, March 2011: a test enquiry was sent to 2,241 companies and the reply measured. Only 37% replied within an hour; 23% never replied at all. US data, and it measures what businesses did, not what they said. ² Genesys, State of Customer Experience, APAC edition, published May 2023, fieldwork November 2022: 1,017 consumers across Australia, New Zealand and Asia. 31% took their business elsewhere after a dissatisfactory interaction in the previous year — what they did, not what they said they would do. ³ Xero Small Business Insights, Australia, March quarter 2026: invoices paid 6.9 days after the due date on average, from Xero’s own invoice data. ⁴ AMP Bank research, March 2025: 2 in 5 small-business owners say admin time interferes with running the business day to day. AMP has not published the sample size or question wording.

Syztem is in the business of helping you grow your business.

One connected system for enquiries, follow-ups, bookings, invoices and reviews, set up and run for you by Syztem.ai. You approve the rules; the routine work gets done; the exceptions come to you.

Syztem vs a voice AI

A voice AI answers the call.
Then what?

Most of what costs you money happens after the phone rings — the quote nobody chased, the customer nobody remembered, the invoice nobody sent. An AI receptionist hangs up and the job is still yours. Syztem is one system that runs the whole thing.

 SyztemAn AI receptionistA job-management app
Answers your phone 24/7✓✓—
Takes the booking✓✓You, or the customer online
Everything below this line happens after the call. This is where an AI receptionist stops.
Remembers every customer and every job✓—✓
Chases the quote until they answer✓——
Sends the invoice with a pay link✓—✓
Chases the invoice when it runs late✓—Reminders you set up
Answers Facebook, Instagram and web chat✓——
Every call, text and message on one record✓—Only what you type in
Log your own jobs by text or call✓—You, in the app
Your customer list is yours if you leave✓Nothing to take✓
What you still do yourselfApprove the rules.
Do the job.		Everything after the callAnswer the phone.
Chase everyone.
Most tradies end up paying for two of these. And still chase the quotes themselves. A job-management app runs about A$29–350 a month, often charged per person. An AI receptionist runs about A$100–450 a month on a typical plan. Syztem starts at A$29 and does both jobs on one system, on one bill. See the plans

This compares categories of product, not named products. Based on the capabilities and entry-to-top plan prices published on Australian providers’ own websites in October 2026, including GST where stated. What each provider includes varies and changes — check the specific product you are comparing.

Who this is for

If three of these are true, this was built for you.

✓You take bookings, or you quote jobs✓You miss calls because you are doing the work✓You send quotes that go unanswered✓You invoice after the job, then chase it✓You have a front desk, but not at 7 pm on a Saturday✓Customers should come back, but do not always
Built for businesses like these

You do not have to be one of these. If your diary is your business, the set-up is the same.

✓Plumbers & electricians✓Hairdressers & barbers✓Builders & painters✓Nail & beauty salons✓Cleaners✓Dentists✓Pest control✓Physio & chiro✓Landscapers✓Mechanics & workshops✓Car washes & detailing✓Dry cleaners

If you sell online or over the counter and nothing is ever booked or quoted, this is not for you — and we will say so at the walkthrough rather than take your money for a month.

One system for the whole customer journey

The Syztem runs every step from first enquiry to repeat booking. Each step is owned by one of four agents — your AI team — named on the step it runs.

Capture Follow up Book Get paid & reviewed
1Reception

Never miss a call,
ever again

It picks up on the number you already advertise, whether that is during a job or at nine at night. Voice, text, web chat and social DMs all land on one customer record, with a reply already sent.

✓Answers on your existing business number — nothing to change✓Missed calls get a text back automatically, day or night✓Web chat, forms and social DMs arrive in the same inbox✓Anything outside your rules comes straight to you
Buy nowor hear it answer: 0485 032 092No lock-in  ·  30-day money-back guarantee
Incoming call6:41 pm
Tash
Alex’s Plumbing, Tash speaking. I can sort a quote or a booking for you right now — what do you need?
Customer
Quote please, leaking tap in Chatswood.
Tash
No problem. Wednesday 8:30 am or Thursday 1:00 pm for a quote visit?
Booked · Wed 8:30 am6:49 pm · reminder set · added to calendar
Needs you · price questionsent to the owner to answer
8 minutes, no owner involved
Quote follow-up
Quote sent · Alex T.Day 0
Follow-up 1 sentDay 2
Follow-up 2 sentDay 5
Customer replied — bookedDay 5
2Follow-Up

Turn leads into revenue,
on autopilot

Each one gets the sequence you set — day 2, then day 5 — by SMS and email. It stops the moment they reply, and the reply lands back in the same thread.

✓Follow-up runs on your schedule, not your memory✓Stops automatically the moment they answer✓Replies land back in the same thread, on the same record✓Nothing goes out in wording you haven’t approved
Buy nowor hear it answer: 0485 032 092No lock-in  ·  30-day money-back guarantee
3Diary

Book more appointments,
automatically

They pick a time against your real availability: your hours, your buffers, your travel areas. Reminders go out 24 hours and 2 hours before, and a no-show gets asked to re-book.

✓Books only inside the rules you set: hours, buffers, travel areas✓Reminders 24 h and 2 h before, with one-tap confirm✓A no-show automatically gets a re-booking message✓Job status you and the office can see: New → Booked → Completed → Invoiced → Paid
Buy nowor hear it answer: 0485 032 092No lock-in  ·  30-day money-back guarantee
Booking reminderSMS
Tash
Reminder: your quote visit is tomorrow, Wed 8:30 am. Reply C to confirm or R to reschedule.
Customer
C
Tash
Confirmed. See you tomorrow.
Office
Job marked completeMon 4:10 pm
Invoice #1042 sentMon 4:11 pm
PaidTue 9:02 am
Review request sentTue 9:05 am
4Billing

Get paid faster,
on autopilot

Mark the job done and the invoice goes out with a payment link. Overdue reminders run on your schedule. When it’s paid, the review request follows — in the wording you approved.

✓Invoice and payment link sent the moment you mark the job done✓Overdue reminders go out without you starting the conversation✓Review request only after the money lands✓Overdue invoices chased so you do not have to ask twice
Buy nowor hear it answer: 0485 032 092No lock-in  ·  30-day money-back guarantee

Done for you

You do not build any of this. We do.

You are not buying software to configure on a Sunday. The system is already built — you answer questions about how your business works, and we set your version of it up and keep it running.

1Walkthrough — 15 minutes

You show us how enquiries reach you now, how you quote, and what you would never let a system say. No payment details needed.

2We set it up — in days, not months

The system already exists — we are not writing software for you. We configure your version of it: your number, your hours, your follow-up schedule, your invoice and review wording, your calendar. You approve the answers, the booking rules and the hand-offs, and you read every message it will send before a customer ever does.

3Live — and we keep running it

We watch it, fix it and tune it, with a monthly review to change anything that is not working. No lock-in, and 30 days to get your money back.

Works with your existing business number and your Google or Outlook calendar. Invoices and payment links run inside the system, or feed through to the accounting software you already use — we confirm your setup at the walkthrough.

Buy now See what is included

Your AI team

Four agents, one team, working across the whole customer journey.

Each agent hands to the next, so nothing waits for you to notice it. You get one agreed process, not a pile of tools to stitch together, and one bill.

01Reception

Answers your phone, texts back the calls you miss, and picks up web chat, enquiry forms and social DMs — all onto one customer record.

Introduces itself with your business name and a first name you choose.Answers on your own number
02Follow-Up

Chases quotes and leads on the schedule you approved, by SMS and email, and stops the moment they answer.

Only the sequence you approved
03Diary

Takes bookings on your booking page against your real availability, sends the 24 h and 2 h reminders, and asks a no-show to re-book.

Your hours, buffers and areas
04Billing

Sends the invoice and payment link the moment you mark the job done, then runs the overdue reminders so you do not have to ask twice.

New → Booked → Completed → Invoiced → PaidNew → Paid in one view
The Monday reportHow you know the team is working

Not a fifth agent — it is what the four of them produce. A plain-English summary each week of what moved, what is waiting and what needs you, plus a monthly review with us.

This week: progress, waiting items and decisions for you.

The team comes with the things it needs to do the job: one business phone number, a booking page, enquiry forms and the web chat widget. You still deliver the service and make the important decisions — Syztem handles the agreed routine work around them.

Buy nowor hear it answer: 0485 032 092No lock-in  ·  30-day money-back guarantee
Buy now Ring 0485 032 092 and talk to it

How the system works

The next step does not have to depend on you.

An enquiry comes in. It gets a reply. The next step is offered, the booking is confirmed and the office work stays connected. After the job, the same process can send the invoice, request a review and invite the customer back.

One customer record Agreed next steps Decisions returned to you
CaptureFollow upBookPaid &reviewedBringthem back NEEDS YOU 1 price question everything else handled The system runs the loop under your rules. Only the exceptions come to you.
Buy now Ring 0485 032 092 and talk to it

How we work with you

We set it up with you, then keep the process under review.

Start with one customer journey. Build the routine around the way your business works.

  1. 01MapWe walk through how an enquiry becomes a booking, a completed job and a payment, and identify the steps you are chasing.
  2. 02ConfigureWe set up the team, channels and workflow around the agreed scope. You approve the answers, booking rules and hand-offs.
  3. 03TestWe run example enquiries and exceptions with you, so you can see what happens before customers use it.
  4. 04Go liveWe launch the agreed process and show you where to see progress and respond when you are needed.
  5. 05Review monthlyWe review what is moving, what is getting stuck and what needs adjusting within your agreed service scope.
Miguel, founder of Syztem.ai

Who is behind it

Built by an engineer who has spent his career implementing systems.

I’m Miguel, an industrial engineer. I have spent my career implementing systems and processes in manufacturing operations management — putting them in place and keeping them running, in work where the next step, the person responsible and the exceptions all have to be clear.

That is the thinking behind Syztem. We map the work, agree the rules and test the process with you before it reaches your customers. The aim is practical: less routine chasing, with a clear view of what still needs you.

Miguel · Founder, Syztem.ai

What your time is worth

Work out what the chasing costs you now.

Put in your own numbers. The calculator shows the hours and dollars you could get back each month, and how quickly the monthly service pays for itself.

The result uses only the figures you enter. It is your estimate, not a promise of savings. Calls above the number included in your plan are not included in the payback figure.

What the chasing costs you over a year A$20,508 A$1,709 a month × 12
Hours back each month178 h × 50% × 4.33 weeks
Value back each monthA$1,70917 h × A$90 + A$150 spend
Service pays for itself in3 daysA$149 ÷ A$1,709 × 30 days
Your result updates as you type, using only the figures you enter. Not a guarantee of savings. Buy now

Scenarios

What it looks like in a business like yours.

Four kinds of business that run on bookings and jobs, and what the system would take off the owner’s plate in each.

Illustrative dry-cleaning business owner at her counter, looking up from her phone
Dry cleaner · Sydney inner west

Calls come in while she is at the press, and they are the ones that get missed. With the system, each enquiry would get a reply and a pick-up time, and everything would sit in one place. She would step in only when a customer asks something unusual.

Illustrative car wash owner at the entrance of his bays, looking up from his phone
Car wash · Western Sydney

Bookings arrive through three apps and a notebook. With the system, customers would book a bay online and get a reminder; a no-show would get a text offering another slot. Monday’s report would show what moved and what is waiting.

Illustrative plumber leaning on his work van, looking up from his phone
Plumber · two-person business

Quotes go out and never get followed up, because he is on the tools. With the system, follow-ups would go out on the schedule he approved, the invoice would be sent when he marks the job done, and a price question would come back to him instead of being guessed.

Illustrative dental practice owner at reception, looking up from her phone
Dental practice · three chairs

The front desk cannot get to every call or message. With the system, routine enquiries and reminders would be handled under the answers the practice approved; anything clinical would go to a person; and the gaps it leaves in the book would be followed up instead of forgotten.

Illustrations of how the system is designed to work. These are not customer testimonials and the people shown are not clients.

Buy nowor hear it answer: 0485 032 092No lock-in  ·  30-day money-back guarantee

Everything in one place, for one price

What a business typically pays for separately — and still has to set up and run itself.

What you needUsually bought asTypical price / moThe Syztem
CRM and job pipelineCRM subscriptionsA$30–100✓ Included
AI receptionist on your numberAI phone-answering servicesA$150–300✓ Included
Missed-call text-back and 2-way SMSSMS platformsA$30–60✓ Included
Follow-up sequences and automationMarketing automation toolsA$40–170✓ Included
Online booking and remindersScheduling appsA$20–40✓ Included
Invoicing links and payment remindersPayment and invoicing add-onsA$20–50✓ Included
Business phone number and call trackingPhone and call-tracking providersA$30–50✓ Included
Weekly report and monthly reviewYour evenings, or a bookkeeper’s hours—✓ Included
Overall A$320–770+ / moplus your time to set up and run it From A$149 / monthinc. GST · set up and run for you

Indicative entry-plan list prices in Australian dollars, October 2026, for tools commonly used for each job; not a comparison of named products. There is no set-up fee. Usage above the calls included in your plan is charged separately.

Buy now

Pricing

Four ways to start. Cancel any time.

Every plan remembers every customer and chases every job until it is paid. What changes is how many calls you get and how many people it books for.

Trial Shift

See it working

A$29

per month inc. GST

See it answer your phone for a month.

10 calls answered.
Then A$1.50 a call — it never stops answering.

Choose Trial Shift
Most tradies start here Extra Hand

Your first hire. One van.

A$149

per month inc. GST

Your phone answered, your jobs booked, your quotes chased.

40 calls answered.
Then A$1.50 a call — it never stops answering.

Choose Extra Hand
Right Hand

2–5 people

A$349

per month inc. GST

Everything your office person does between jobs.

Unlimited calls.
Books for up to 5 people. Nothing to watch.

Choose Right Hand
All Hands

5–15 people

A$699

per month inc. GST

The whole operation, across every van.

Unlimited calls.
Unlimited diaries, and your own website.

Choose All Hands

No set-up fee. No lock-in. No minimum term. 30-day money-back guarantee on every plan. A call is up to 10 minutes.

You only pay for real conversations.

A wrong number doesn’t count. Neither does a hang-up, or you logging your own job. And if someone rings back because the line dropped, that is one call — not two.

A call counts when it connects and runs over 30 seconds. We text you before you go over your plan, and it never stops answering.

 Trial ShiftExtra HandRight HandAll Hands
Per month inc. GSTA$29A$149A$349A$699
Calls answered1040UnlimitedUnlimited
Customers rememberedUnlimitedUnlimitedUnlimitedUnlimited
Team membersUnlimitedUnlimitedUnlimitedUnlimited
Answers 24/7 on your own number✓✓✓✓
Nobody rings out✓✓✓✓
Books the job into your diary✓✓✓✓
Chases the quote until they answer✓✓✓✓
Sends the invoice with a pay link✓✓✓✓
Log your own jobs by text or call✓✓✓✓
Every call recorded and searchable✓✓✓✓
Facebook & Instagram messages——✓✓
Web chat on your site——✓✓
Quotes signed on the phone——✓✓
Chases overdue invoices——✓✓
Job board the whole crew sees——✓✓
People whose diaries it books115Unlimited
Your own website———✓
Set-upFreeFreeFreeFree
Lock-inNoneNoneNoneNone
Money back30 days30 days30 days30 days
Add anything you need, any time. Extra person’s diary A$25/month · Extra phone number A$29/month · Listed across 70+ directories A$89/month · Website build A$990 one-off. Payment-processing fees are separate. We confirm the provider and fees before you start. Usage and additional charges

Connected where it helps. Clear about the limits.

We check your existing number, website, calendar and business tools before you commit. Some can be connected; others may need to stay separate. We explain the proposed set-up and any changes before you decide.

Syztem handles the agreed customer and office workflow. It does not do your trade, provide clinical advice, or replace payroll, tax advice or every specialist business system.

Enquiry Follow-up Booking Invoice Review
Your accounting, payroll, clinical or specialist job systems stay where they are unless we confirm a connection.
30days

30 days to see it working in your business.

If Syztem is not right for you, email us within 30 calendar days of your agreed go-live date. We’ll cancel the service and refund your first monthly service payment, and the set-up fee if you paid one.

We’ll process the refund to your original payment method within 10 business days of receiving your request. Separately approved third-party charges are not covered by this voluntary guarantee. Your rights under Australian Consumer Law are not affected.

Read the guarantee terms
Buy nowor hear it answer: 0485 032 092

FAQ

The practical questions.

Is this just an AI phone service?–

No. Calls are one way an enquiry enters the system. Syztem connects enquiries, follow-up, bookings, office work, reviews and repeat business, with weekly reporting across the process.

Will I have to learn another app?+

We configure the workflow and show you the parts you need to use. You will still need to review exceptions, make decisions and keep your business information current, but you will not be building the system yourself.

What if it gives the wrong answer?+

You approve the answers and rules before launch, and we test routine requests and exceptions with you. AI can make mistakes, so we agree which requests must come back to a person and review issues as part of running the service.

Do I need a new phone number or website?+

One business phone number is included on every plan, and a website on All Hands. We assess whether your existing number can be routed or transferred and whether your current site can connect to the workflow. We explain any changes and costs before you commit.

What happens when a customer needs a person?+

We agree which requests should be handed over and who receives them. Syztem can pass on the request and flag it for attention. The response depends on the person and availability you nominate; a hand-off does not mean a live person is always available.

Will it work with my current booking or business software?+

We check compatibility during scoping. Where a connection is supported and useful, we include it in the proposed set-up. We tell you what stays separate. Clinical records, specialist job systems and accounting tools may still be needed.

What is included?+

Every plan includes all four agents: your phone answered 24/7 on your own number, every customer remembered, jobs booked straight into your diary, quotes chased until they answer and invoices sent with a pay link. Right Hand and All Hands add Facebook and Instagram messages, web chat, quotes signed on the phone, overdue-invoice chasing and a job board the whole crew sees. All Hands adds your own website. Set-up is free on every plan, and the pricing section shows how many calls each plan includes. Payment-processing fees and calls above your plan are separate.

Can I cancel, and how does the guarantee work?+

There is no minimum term, no notice period and no exit fee. Email hello@syztem.ai at any time and we stop your billing; the service keeps running to the end of the monthly period you have already paid for. Monthly fees already paid for the current period are not refunded, except under the 30-day money-back guarantee or where the law requires. Within the guarantee period you can ask for your first monthly service payment back, and the set-up fee if you paid one. The Service terms and the Refund & cancellation policy set this out in full.

Who owns my customer information?+

Your customer records remain yours. We use them to deliver the agreed service. Before you start, the agreement explains who can access them, which providers process them, what you can export and what happens to retained copies when the service ends. The software itself remains the property of its providers.

Who runs it, and what if I need a change?+

Syztem sets up and runs the agreed workflows on established software. You get a weekly summary and a monthly review with us. Changes within the agreed scope are handled as part of the service; we quote work outside that scope before starting it. Your proposal sets out the support channel and response arrangements.

Support small business clients? We can walk through how Syztem fits alongside your work. Discuss a client referral

Book a walkthrough

Start your Syztem.

Tell us what you do and what you are tired of chasing. We map one customer journey with you and confirm what is included — then you decide. Nothing is charged until you approve it.

Buy now We confirm your scope before anything goes live. There is no set-up fee.
Request your walkthrough

Tell us what you do and what you are tired of chasing. We reply within one business day with two or three times to choose from.

Email hello@syztem.ai Call 0485 032 092

Monday to Friday, 8 am – 6 pm AEDT. No payment details needed.

We’ll use your details to arrange your walkthrough and respond to your enquiry. See our Privacy Policy for how we handle your information.